Terms and Conditions
Last updated: 26 September 2025
Please read these Terms and Conditions (“Terms”) carefully before using the website operated by Aussie Hempseed Oil (“we,” “us,” or “our”). By accessing or purchasing from our site, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website or services.
1. Use of the Website
1.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on this site. By using the website, you represent that you meet this requirement.
1.2 Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your device. You agree to notify us immediately of any unauthorized use of your account.
1.3 Permitted Use: You may use the website for personal, non‑commercial purposes only. You agree not to misuse the site or its content, including:
Attempting to gain unauthorized access to our systems.
Using the site to commit fraud or other illegal activities.
Uploading or transmitting harmful code or unsolicited communications.
2. Product Information and Availability
2.1 Product Descriptions: We strive to ensure that product descriptions, ingredients and images are accurate. However, slight variations may occur. All content is provided for informational purposes and should not be construed as medical advice.
2.2 Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, refuse any order and discontinue products without notice.
2.3 Pricing: Prices are listed in Australian Dollars and include applicable taxes unless otherwise noted. We may change prices at any time before you place an order.
3. Orders and Payment
3.1 Order Acceptance: When you place an order, you will receive an email acknowledging receipt. This email is not acceptance of your order, but confirmation that we have received it. We may decline your order for reasons such as payment issues, stock shortages or suspected fraud.
3.2 Payment Methods: We accept major credit cards, debit cards and other payment methods offered at checkout. By submitting an order, you authorise us or our third‑party payment processors to charge your chosen payment method.
3.3 Order Changes or Cancellations: Once placed, orders may not be modified or cancelled if they are already in processing. Please contact us immediately if you need to modify or cancel an order; we will do our best to accommodate.
4. Shipping, Returns and Exchanges
4.1 Shipping: Shipping methods, delivery times and costs are outlined in our Shipping Policy. By placing an order, you agree to the terms of that policy.
4.2 Returns and Refunds: Our Return Policy explains eligibility, time frames and procedures for returns and exchanges. By purchasing from us, you acknowledge and agree to the conditions outlined in that policy.
5. User-Generated Content
5.1 Reviews and Comments: We welcome customer reviews, feedback and comments. By submitting content on our site, you grant us a non‑exclusive, royalty‑free, perpetual and worldwide licence to use, reproduce, modify and display such content. You represent that your submissions are your own original work and do not infringe any third‑party rights.
5.2 Prohibited Content: You agree not to post content that is unlawful, defamatory, abusive, obscene, harassing, hateful or otherwise objectionable, or that violates another person’s privacy or intellectual property rights.
6. Intellectual Property
6.1 Ownership: All content on the website (texts, images, graphics, logos, trademarks) is owned by or licensed to us and is protected by intellectual property laws. You may not reproduce, distribute or create derivative works from any content without our express written permission.
6.2 Limited Licence: We grant you a limited, non‑transferable, revocable licence to access and use the site for personal, non‑commercial purposes. This licence does not permit you to:
Modify or make derivative works based on our content.
Use data mining, robots or similar data‑gathering tools.
Use any trademarks without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, Aussie Hempseed Oil will not be liable for any direct, indirect, incidental, special or consequential damages arising from your use of the website or products, including but not limited to loss of profits, loss of data or business interruption. This limitation applies even if we have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with our products or website is to stop using them.
8. Indemnification
You agree to indemnify and hold harmless Aussie Hempseed Oil, its affiliates, directors, officers and employees from and against any claims, liabilities, damages, losses and expenses (including legal fees) arising out of your use of the website, violation of these Terms or infringement of any third‑party rights.
9. Governing Law
These Terms are governed by the laws of Australia both state and Federal, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved exclusively in the courts located in Australia
10. Changes to Terms
We may update these Terms at any time. Changes will take effect when posted on this page with the “Last updated” date revised. Continued use of the website after changes signifies your acceptance of the updated Terms. We encourage you to review this page periodically.
11. Contact
If you have questions or concerns about these Terms and Conditions, please contact us.
By using our website, you acknowledge that you have read, understood and agree to be bound by these Terms. Thank you for choosing us for your organic hempseed oil needs.
